Privacy Policy
Last Updated: March 2026
Introduction
At DeedDesk, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.deeddesk.in and use our services.
By using our Services, you consent to the data practices described in this policy. We are committed to protecting your personal data and your right to privacy in accordance with India's Information Technology Act and the Digital Personal Data Protection (DPDP) Act.
1. Information We Collect
We collect information that you provide directly to us when you use our services:
- Personal Identity Information: Name, Email address, Phone number, and Aadhaar details (for e-signing).
- Property Information: Address, ownership details, and rental terms required for agreement drafting.
- Financial Information: Payment transaction details (processed via secure third-party gateways).
- Document Data: The contents of the agreements you create on our platform.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To facilitate the creation, e-stamping, and e-signing of rental agreements.
- To verify identities through Aadhaar-based OTP authentication.
- To communicate with you regarding your documents, updates, and support requests.
- To comply with legal obligations and government mandates for e-stamping.
- To improve our platform's functionality and user experience.
3. Data Sharing and Disclosure
We do not sell your personal information. We only share data with third parties in the following circumstances:
- Government Authorities: For procurement of e-stamp certificates from authorized state treasuries.
- Service Providers: For processing e-signatures (Aadhaar/NSDL/CDSL) and secure payments.
- Legal Requirements: If required by law, court order, or government regulation.
4. Data Security
We implement bank-grade security measures, including 256-bit SSL encryption for data in transit and robust encryption for data at rest. Access to sensitive document data is restricted to authorized personnel only and protected by multi-factor authentication.
5. Data Retention
We retain your personal information for as long as necessary to provide the services and fulfill the transactions you have requested, or for other essential purposes such as complying with legal obligations, resolving disputes, and enforcing our agreements.
6. Your Rights
You have the right to access, correct, or delete your personal information. You can manage your profile settings through your DeedDesk dashboard or contact our support team for assistance with data portability or restriction requests.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date at the top.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or data practices, please contact us at support@deeddesk.in.